Privacy Policy

Redmint LLC, and its affiliated entities (collectively, the foregoing entities are referred to as “Redmint”, “we” or “us” in this Privacy Policy) and is committed to protecting your privacy. The purpose of this Privacy Policy is to inform you about the types of information we gather about you, how we may use and share that information, specific use controls, and how we safeguard the information. The Privacy Policy applies to information collected through our website(s), e-commerce activities, social media, catalog, services booking web platforms and retail.

Information You Provide to Us

When you provide us with information through this website, ecommerce activities, catalog transactions or retail transactions, we may collect various information including your name‚ email address‚ mailing address‚ shipping address‚ phone number‚ user name, date of birth and payment card information. In addition, we may collect the information you provide us through various social media services, sweepstakes, contests or joint promotions with partners.

There may also be times where you provide us with information in the course of our marketing or customer service activities, such as using our customer service help desk, submitting a testimonial, or rating, or providing product or service feedback.

In addition, we may also collect non-personally identifiable information, such as IP addresses (which identify your device), pages viewed, computer type, screen resolution, operating system version, Internet browser type and version, information collected through cookies, pixel tags, web beacons, and other technologies, and other data (“Non-Personal Information”).  Because Non-Personal Information does not personally identify you, we may collect, use and disclose Non-Personal Information for any purpose. Non-Personal Information will be retained only for so long as to fulfill a legitimate business need.

We may aggregate Personal Information so that the aggregated information does not personally identify you or anyone else, such as by using Personal Information to calculate the percentage of our customers who live in a particular area (“Aggregate Information”). In some instances, we may combine Non-Personal Information with Personal Information (such as combining your name with your geographical location). If we combine any Non-Personal Information with Personal Information, the combined information will be treated by us as Personal Information as long as it is combined, and may aggregate any information collected in a manner which does not identify any individual.

Information from Other Sources

In order to improve our products, services or marketing efforts, we may collect information about you from third party sources. The information may include demographic information, psychographic information, and geographic location-based information. These third-party sources may include public record databases‚ social media platforms‚ marketing data providers‚ data sharing cooperatives‚ and others.

Automatically Collected Information

When you visit our website or retail store, read our emails or interact with our marketing partners, we may collect certain types of technology-specific information from you. This information will help us optimize your visit, merchandise our products, and track the performance of our marketing efforts.

Existence of Automated Decision-Making:

We may use automated decision-making processes to personalize the Website to enhance your shopping and consumer experience on our Website (for example, by recommending certain products to you) or, if you have opted into receiving promotional material from us, to send you personalized promotional emails. We do not believe any of these automated decision-making processes will produce legal effects concerning our users or similarly significantly affects our users.

Creating or Connecting Your Account With Social or ‘Single Sign-On’ Services

We may enable you to register or connect your social media or other service accounts with our registration and account management process. This may include your consent to share your information associated with a third-party service such as Facebook or Google. Once connected‚ you will be able to use this information for Redmint transactions, or potentially to post Redmint content on the third-party website. Please note that any information or content that you post to a third-party website will be subject to that website’s own Privacy Policy. Should you consent to share information through these services with us, then we may also access and use information from your third-party social network profile‚ such as your name‚ location‚ profile picture and information‚ gender‚ list of friends‚ friends’ profiles or postings‚ email address‚ wall postings and news feed.

Use of Your Information

Redmint will primarily use your information to provide our products and services, and to complete core business functions such as authentication, order fulfillment‚ internal business processes‚ marketing‚ loss and fraud prevention‚ and legal functions. Here are some of the ways we use your information:

Fulfill your product orders; Respond to your requests for information, including regular email communications through newsletters or promotions; Complete your account registration; Administer marketing promotions through advertising, sweepstakes, and contests; Combine information we collect with third-party information to better understand our customers, and conduct more relevant marketing or advertising; Conduct market research through surveys, analytics or other interactions; Connect with social media or other tools to enable you to engage with friends or others; Provide customer service and alert you to product information‚ including potential recalls; Help us improve our products or services; Protect the security or integrity of our business.

We use Personal Information to process and fulfill any orders that you have placed, contact you about our products and services, send you our catalog, personalize your experience with us including by presenting products or offers tailored to you, and allow you to use, communicate and interact with others on our Website, including our product review system. This may include sharing information with third parties that provide us with services such as website hosting, data analysis, payment processing, order fulfillment, infrastructure provision, information technology services, customer service, e-mail delivery services, credit card processing, auditing, training, and other similar services. These third parties may have access to Personal Information necessary to perform their functions but may not use it for other purposes.

Website and Marketing: We may use Aggregate Information to improve and enhance your experience on the Website and for our market research activities. For example, we may share Aggregate Information with unaffiliated third parties, such as business partners, site analytics vendors, manufacturers, distributors and retailers, in an aggregate, anonymous form, which means that the shared information will not contain nor be linked to any Personal Information.  We may also share your Personal Information with third party service providers in order to improve our marketing and advertising activities. As Necessary: We may disclose Personal Information as we believe necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.  Additionally, if we, or substantially all of our assets, were acquired by a third party, or if we go out of business or enter bankruptcy, user information will be considered an asset of ours and may be transferred or acquired by a third party.  You acknowledge that such transfers may occur and that any acquirer of user information may use your information per this Privacy Policy. Mailing List:  In order to maintain our mailing list, we may combine information you give us online, in our stores or through our catalogs along with information that is publicly available and/or provided by our third party service providers or another company. We may also share your information with or lease information from other companies offering products or services that may be of interest to you. If you received our catalog or other marketing materials and don’t know why, we may have received your information from another company. If you do not want to receive mailings or other marketing materials from us or if you do not want us to share your Personal Information with other companies, please contact . Distributors and Other Offers:We may at times share our customers’ email addresses with distributors, manufacturers and/or other service providers that we believe will be of interest to the Redmint audience. From time to time, we may give you the opportunity to opt in to participate in special third party offers that require us to share certain Personal Information with such third parties. We will disclose this anticipated sharing of Personal Information at the time we make such opportunities available to you. If you opt in to participate in such an offer, we may disclose your Personal Information to such third parties for their direct marketing purposes. We recommend that you consult such third parties' privacy policies in advance if you wish to participate in these offers.

Information Disclosure 

We may disclose information we collect with third parties for the following purposes:

Operational Service Providers In order to fulfill our products and services, we may use payment processors‚ shipping agents‚ product fulfillment services‚ marketing service providers such as email and web analytics, and companies that help us improve our website, retail, catalog or other service offerings. With any of these providers, we require them to secure your information from unauthorized access, and prohibit these services from using the information for their own independent marketing purpose.

Catalog Marketing Services Redmint participates in a cooperative network with other mail-order catalog providers. As a result, we may share your postal address and related customer information with carefully selected companies who may offer you complementary products and services. As noted in the ‘Controls’ section below, you may opt-out of this type of information sharing at any time.

Legal, Regulatory or Other Necessary Purposes

If we receive a valid subpoena or regulatory inquiry, we may be compelled to share your information with relevant authorities, courts or other officials. We may also provide information to third parties if we need to protect or defend our legal rights‚ property or operations such as combating fraud.

Business Transfers

As Redmint continues to develop, we may buy, sell or combine with other businesses. If so, any information that we or other businesses have collected may be transferred as part of the transaction. If we sell any part of our business, you consent that your customer information may be included with the sale of our other business assets.

Email and Telephone Communications

Within each commercial email, we include an unsubscribe link that you can follow to opt-out, or potentially reduce the frequency of emails you receive from us. We process opt-outs immediately, but it may take up to 10 business days if there is a technical challenge. Even if you opt-out, we may still communicate with you for transactional purposes such as receipts, shipping notices, customer service‚ product or service recall, health or warranty alerts.  We may also contact you from time to time via telephone regarding customer service inquiries pertaining to your orders

Online Advertising

You may block Redmint and third-party cookies on this website through your browser controls, but if you do so, we may be unable to remember your shopping cart or personalize your account.  We work with numerous third-party advertising services who assist with our various online display and social advertising campaigns. These services may use your browsing history from this website or customer information to serve Redmint targeted ads to you on other websites.  You may also choose to delete your cookies associated with this website, but if you do so, you will need to repeat the opt-out process.


“Cookies” are pieces of information that may be placed on your computer by a Website for the purpose of facilitating and enhancing your communication and interaction with that Website. We may use cookies to customize your visit to the Website and for other purposes to make your visit more convenient or to enable us to enhance our service. For example, cookies allow us to select which ads or offers are most likely to appeal to you, based on your interests, preferences, location, or demographic information.  Cookies also allow us to keep track of items you add to your shopping cart.  Many websites use cookies for these purposes.

There are several types of cookies, including, for example, browser cookies, session cookies, and persistent cookies. We use different types of cookies on our Website. We use cookies that allow customers and members to remain logged in to our Website, that keep track of items in your online shopping cart and user actions, and that recognize your Website preferences and user attributes.

You may stop or restrict the placement of cookies on your computer or flush them from your browser by adjusting your web browser preferences, in which case you may still use our Website, but it may interfere with some of its functionality. We do not use cookies to retrieve personal information from your computer for purposes that are unrelated to the Website or your interaction with the Website.


As you use the Internet, a trail of electronic information is left at each Website you visit. This information, which is sometimes referred to as "clickstream data," can be collected and stored by a Website's server. Clickstream data can tell us the type of computer and browsing software you use and the address of the Website from which you linked to the Website. We may collect and use clickstream data as a form of Aggregate Information to anonymously determine how much time visitors spend on each page of our Website, how visitors navigate throughout the Website and how we may tailor our web pages to better meet the needs of visitors. This information will be used to improve our Website and our services. Any collection or use of clickstream data will be anonymous and aggregate, and will not intentionally contain any Personal Information.

Site Analytics: 

We may work with third-party service providers who use the technologies described in this section to conduct website analytics to help us track and understand how visitors use our Website. 

Social Network and Interactive Tools: 

Certain features on our Website may give you an opportunity to interact with us and others. These may include blogs, message boards, messaging functionality, chat functionality, and creating community profiles. When you use these features you should be aware that any information you submit, including your name, location and e-mail address, may be publicly available to others. We are not responsible for any information you choose to submit through these interactive features and we strongly discourage you from disclosing any sensitive Personal Information (such as health or credit card information) through these features. If you use these features, your Personal Information may remain on the Website even after you cease use of the Website.

Catalog Mailings

As noted, we may share your postal address with complimentary mail-order catalog companies. If you would like to opt-out of this information sharing and from receiving Redmint catalogs, please send us an email at  Please note it may take p to 2 weeks to process your opt-out request.

We may retain your information even after you have made opt-out choices if we deem it necessary to comply with our regulatory or other legal obligations, resolve disputes, maintain security, prevent fraud, or maintain your suppression status. We also may also retain anonymous or otherwise de-identified information indefinitely.

Other Websites: 

Our Website may contain links to other Websites not maintained by Redmint. Other Websites may also reference or link to our Website. The inclusion of a link on the Website does not imply endorsement of the linked site by us. We are not responsible for the privacy practices of websites operated by third parties that are linked to or integrated with our Website, or for the privacy practices of third-party Internet advertising companies. We encourage you to be aware when you leave our Website, or surf the Internet, and to read the privacy statements of each and every Website that you visit.

Information Security

The security of your personal information is important to us. We maintain physical, electronic, and procedural safeguards to secure your personal information. We use security measures consistent with industry standards, such as firewalls and encryption technology such as Secure Sockets Layer (SSL), to protect your information. However, we cannot guarantee the security of our website or service providers, nor can we guarantee that information you supply won't be intercepted while being transmitted.

Visitors From Outside The United States:

The Website is hosted in the United States. If you are visiting our Website from outside the United States, your information may be transferred to, stored in, and processed in, the United States or any other country where we or our affiliates, subsidiaries, or third-party service providers maintain facilities.

The European Commission has not determined that the United States ensures an adequate level of protection for Personal Information.  The data protection and other applicable laws of the United States or other countries may not be as comprehensive as those laws or regulations in your country or may otherwise differ from the data protection or consumer protection laws in your country. Your information may be available to government authorities under lawful orders and law applicable in such jurisdictions.

By providing us with Personal Information, you consent to the storage or processing of your Personal Information in the United States and acknowledge that the Personal Information will be subject to the laws of the United States, including the ability of governments, courts or law enforcement or regulatory agencies of the United States to obtain disclosure of your Personal Information.  By using the Website and/or providing personal data to us, you also consent to transfer, storage, and processing of your information as described in this Privacy Policy. We will protect the privacy and security of Personal Information according to this Privacy Policy, regardless of where it is processed or stored.

Privacy of Minors:

We do not intentionally collect or maintain information from persons under the age of 13. If we determine upon collection that a user is under this age, we will not use or maintain his/her Personal Information without the parent/guardian’s consent. If we become aware that we have unknowingly collected personally identifiable information from a child under the age of 13, we will make reasonable efforts to delete such information from our records. We also recommend that parents monitor their children’s Internet activities and learn and employ software or other tools that can help their children enjoy their online experience without compromising their personal safety or allowing them to use the Internet in a manner inconsistent with their parent/guardian’s preferences.

California Privacy Rights:

California law permits users who are California residents to request and obtain from us once a year, free of charge, information regarding (i) the categories of personal information collected, (ii) the categories of sources for the personal information collected, (iii) the business purpose for collecting that information, (iv) the categories of third parties with whom Redmint shares that information, (v) the specific pieces of personal information Redmint collects about the consumer, and (vi) whether Redmint sold or disclosed the personal information for a business purpose, Redmint will also provide two separate lists disclosing:  a) sales, identifying the personal information categories that each category of recipient purchased; and, b) disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

If you are under 18 years of age please do not use the Site. If you are under 18 years of age and already have an account, believe we have collected your personal information, or are the parent or guardian of a minor under 18 years of age with an account or information collected by us, please inform us at or 268 Bush Street, Suite 1688, San Francisco, CA 94104

Any user may request the discontinuation (or opt-out) of our sharing of the information with third parties and/or that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your California Privacy Rights Request (see below), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.Debug products to identify and repair errors that impair existing intended functionality.Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.) ("CCPA").Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.Comply with a legal obligation.Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Please submit any requests (“California Privacy Rights Request”) by:

emailing us at with a subject line of “Your California Privacy Rights”sending us a letter to addressed to Redmint, 268 Bush Street, Suite 1688, San Francisco, CA 94104

For each California Privacy Rights Request, please clearly state the following:

sufficient detail of your request such that it allows us to properly understand, evaluate, and respond to it;that the request is related to "Your California Privacy Rights;"your name, street address, city, state, zip code, and email address; andwhether you prefer to receive a response to your request by mail or email.

We cannot respond to your California Privacy Rights Request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.  Redmint is not responsible for a California Privacy Rights Request that is incomplete, incorrectly labeled, or incorrectly sent. Making a California Privacy Rights Request does not require you to create an account with us. It may take us up to 45 days to process your California Privacy Rights Request.

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

Deny you goods or services.Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.Provide you a different level or quality of goods or services.Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.


Redmint distributes products internationally. Orders requiring international shipping can be placed online in our website or over the phone by calling our Customer Care during business hours. The international shipping fee may varies depending on location.  All international sales are final.

Communications with Redmint:

By providing your email address to Redmint, you expressly consent to receive emails from us. We may use email to communicate with you, to send information that you have requested or to send information about other products or services developed or provided by us or by other third party manufacturers, services and/or distributors that Redmint believes will be of interest to its audience. If you receive an unwanted email from us, you can simply reply and ask not to receive future emails. We also give you the option to remove your personal information from our list of active users completely. All unsubscribe or opt-out requests should be sent to us at we will process your request within a reasonable time after receipt. We are not responsible for removing your personal information from the lists of any third party who has been provided your information in accordance with this policy, such as a business partner.

Changes to this Privacy Policy

We reserve the right, at our discretion, to change, modify, add, or remove portions from this policy at any time by posting the updated policy here. Your continued use of the Website following the posting of any changes to this policy means you accept such changes.  If you are concerned about potential changes in our Privacy Policy, you should check for updated version each time you use the Website.  You are also advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact us

Please contact us at any time. If you have questions or concerns about this Privacy Policy, please email us at


This privacy policy was last updated on April 15, 2020